Pricing
Simple pricing. Real results.
One flat structure for every business — a platform fee, pay-as-you-go usage, and a one-time implementation. No tiers, no bundled minutes to guess at.
Pay As You Go
For most businesses — one flat structure, no tiers to outgrow.
Platform fee
Your base subscription — covers hosting, the dashboard, and platform maintenance.
€49
/ month per business
Voice usage
Metered per minute of AI voice call handling — includes WhatsApp booking confirmations, reminders, and replies. No bundled minutes and no overage surprises — pay only for what's used.
€0.85
/ minute
Implementation
Agent training, POS and reservation system integration, and go-live setup — scoped and quoted to your specific systems.
Custom
based on complexity
MCP transaction fees
Charged only when a new customer books or orders through our public MCP (Claude, ChatGPT, and other AI assistants) — a performance fee, not a platform fee.
€0.49 / €0.99
per reservation / per order or appointment
Ghost Wallet
A customer loyalty wallet you can offer your own customers — points, rewards, and repeat-visit incentives built into every AI-handled call, booking, or order. No extra fee to enable it.
Free
Enterprise
Custom volume, custom integrations, dedicated support.
- Volume-based pricing on voice usage
- Multi-location and multi-brand rollout
- Custom integrations with your POS, PMS, or CRM
- Dedicated account manager and priority support
- Custom SLAs and onboarding timeline
All prices excl. 21% Dutch BTW (VAT). B2B clients can reclaim BTW as input tax.
Flat + metered — no guesswork
One platform fee covers your subscription. Voice usage is billed per minute, with no bundled allotment to track or exceed — the amount you pay tracks the amount you actually use.
MCP bookings — pay only when we deliver
Our public MCP brings you new customers via Claude and AI chatbots. A small fee applies only when a booking or order is confirmed — because we delivered you a customer you wouldn't otherwise have had.
FAQ
Is voice AI usage charged per minute?
Yes — voice usage is billed at €0.85 per minute with no bundled minutes, and that rate includes WhatsApp booking confirmations, reminders, and replies at no extra charge. There's no tier to outgrow and no overage rate to track — the platform fee and per-minute usage are the whole picture.
What does the implementation fee cover?
Agent training on your menu, services, and policies; integration with your POS or reservation system; and go-live setup. It's a one-time fee priced to the complexity of your setup — contact us for a scoped quote.
What is Ghost Wallet?
Ghost Wallet is GREYDOLL's built-in customer loyalty program — your customers earn and redeem rewards through every AI-handled call, booking, or order, encouraging repeat visits. There's no fee to enable it.
What is the MCP and why does it cost extra?
Our public MCP lets any AI assistant (Claude, ChatGPT plugins, etc.) send you new customers who discover you through AI chat. When that happens, we charge a small fee per confirmed booking or order — because we delivered you a customer you wouldn't otherwise have had. Think of it like a performance fee, not a platform fee.
Do you support my POS or reservation system?
We integrate with Square, Stripe, and major reservation platforms. Contact us for a specific integration — most are supported via our API or n8n/Zapier automation.
Is my data GDPR compliant?
GREYDOLL is based in the Netherlands and committed to AVG/GDPR compliance. We use Retell AI for voice processing — they are a US-based sub-processor. A Data Processing Agreement (DPA) with Standard Contractual Clauses (SCCs) covers this transfer. See our Privacy Policy for full details.
Are prices inclusive of BTW?
No — all prices shown are excl. 21% Dutch BTW (VAT). B2B clients can reclaim BTW as input tax in their VAT return.
Ready to see it in action?
Book a 30-minute demo and we'll show you exactly how it works for your business — live.
Book a demo